MA21 (MPSV, 2021–2023)

MA21 (MPSV, 2021–2023)

Cooperation of municipalities to improve the quality of public administration using the MA21 method

The aim is to strengthen the institutional capacity of municipalities and regions in the field of STRATEGIC MANAGEMENT AND COMMUNICATION based on the MA21 quality management method. Methodological procedures and tools for USCs will be systematically developed (basis for comprehensive strategic management, professional communication with citizens, project evaluation tool, integration of quality management systems, expert evaluation of MA21 procedures and outputs, sharing of good practices). All findings and outputs will be prepared and used for training of municipalities and regions.

Project period: 01/10/2015–30/6/2023

Financial support: The Ministry of Labour and Social Affairs

Project description: Specific objective: To optimise processes and procedures in public administration, in particular by strengthening the strategic management of organisations, improving the quality of their functioning and reducing the administrative burden; To optimise processes and procedures in public administration, in particular by strengthening the strategic management of organisations, improving the quality of their functioning and reducing the administrative burden; To professionalise public administration, in particular by increasing the knowledge and skills of its staff, developing policies and strategies in the field of human resources and implementing the Civil Service Law

Role of CUEC in the project:

CUEC is responsible for:

  • guaranteeing research and a detailed methodological set of model solutions according to MA21 topics, the so-called MOZAIKA,
  • preparation of a set of 20 headline quality indicators, draft interpretations,
  • management of MA21 experts,
  • collaboration on evaluations, participation in events, data evaluation,
  • cooperation on training and sharing good practice, participation in events,
  • feedback for the project evaluation tool - indicators.

Project partners: Národní síť zdravých měst

Coordinator of the project in CUEC:

Involved departments:

Research team:

 

Contact

Charles University
Environment Centre
José Martího 407/2
160 00 Praha 6
Czech Republic

tel.: +420 220 199 460

e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it. 

How to find us

Personal data protection

Information about data protection

Data Protection Officer
Mgr. Jan Jindra

E-mail: gdpr@cuni.cz
Phone: +420 224 491 740